Privacy Policy

When you place an order, join our list or send us a message, we collect the details you give us: your name, email address, phone number, delivery address and order history.

We also collect basic, non-identifying information about how the site is used — the pages people visit and the device they're on — so we can make it work better.

We use your information to process and deliver orders, to reply to your messages, and — only if you ask us to — to send occasional updates about new arrivals and seasonal edits.

We do not sell your personal information to anyone. We share it only with the services we need to run the store, such as delivery and payment providers.

The site uses cookies to keep your bag working between pages and to understand which pages are useful. You can clear or block cookies in your browser settings; some parts of the site may then work less smoothly.

Payments are handled securely by a third-party payment provider (Stripe) and card details are not stored by us.

You can ask us what personal information we hold about you, correct it, or ask us to delete it. Email us and we'll sort it out.

Questions about privacy? Write to hello@eaup-australia.com.